Brisbane Lockdown COVID Update August

To Our Valued Customers,

The QLD Government has imposed an 8-day lockdown for Brisbane starting at 4pm AEST, Saturday the 31st of July and running through to 4pm AEST on Sunday the 8th of August in order to contain the spread of COVID-19.

We are happy to announce that MEX will still be operating during this time, and have made sure that COVID-Safe measures are in place to ensure the safety of our employees. With the majority of the MEX Team working from home and a skeleton staff on call to continue to support you.

Please note that during this lockdown period, the MEX Office will be operating from 7.30am AEST to 4.00pm AEST. 

To help us better serve you, we do ask that you direct your requests appropriately and base requests on a level of severity.

For Non-Urgent Requests please use the following contacts:

• Support – email support@mex.com.au or chat to us at www.mex.com.au
• Training – training@mex.com.au
• Sales – sales@mex.com.au
• Data Hosting - cloud.admin@mex.com.au
• Engineering – engineering@mex.com.au  
• Accounts – accounts@mex.com.au

For more urgent issues please call us at +61 7 3392 4777 and we will do our best to direct your call to the relevant department.

We ask for your patience in this time as QLD Health strives to contain this latest outbreak.

Stay Safe!

For all company announcements and updates stay informed on the MEX Blog