Despite the challenges posed by COVID-19, the MEX Support team continue to turn up and are available to guide our customers through any issues or questions they may have. Whether it’s on the couch at home or in the office, Customer Service and Support is a part of the MEX DNA. We passionately aim to answer all your questions, smooth-out your installation process and keep your operation running at all costs.
We don’t like machines talking to us, so we don’t have any talking at you. MEX is full of real people who are committed to making your MEX experience a positive one.
Remember we are based in Queensland, Australia so please be aware that our Support Team are on hand Monday to Friday, 7:30am – 5:00pm AEST.
Need to get in touch with our team? COVID-19 is changing the way we work and will shape a new order of how we work in the future. Instead of panicking, we are evolving with it and have implemented more ways to get in touch with our team.
Get in touch with us today!
To give you some more information about reporting your MEX issues, please have a read of this article