MEX Blog Article

Maintain your maintenance system with an Annual Maintenance Agreement

Maintain your maintenance system with an Annual Maintenance Agreement

The MEX Annual Maintenance Agreement (or the AMA) is a huge part of our Customer Service and Support philosophy.

The AMA, in a nutshell, is a premium support system guaranteeing your business receives the best advice from our most qualified staff. 

The benefits you’ll receive by subscribing include;

  • Unlimited phone and email support from our Technical Support Department
  • All product upgrades and updates
  • Product discounts
  •  Priority bug fixes
  •  Quarterly Newsletters

Starting from $600 a year, or $43 a month using direct debit, the AMA is a great way to maintain your maintenance system.

Our Support crew is available Monday to Friday, 7.30am – 5pm Australian Eastern Standard Time.

If you decide not to subscribe to an AMA, you can still access our great support network, however you will be charged at $110 per 15 minute block.  So straight away you can see the value in activating or renewing your AMA.

You’ve spent the money to keep you assets in order, now you can keep your maintenance system running its best too.

Contact us here to upgrade your service.